Understand every inquiry
before the first reply.
The Tekmites Inquiry Agent reads an incoming request, identifies the need, summarizes the context, scores fit, and prepares the next useful action for a person to review.
Good inquiries arrive as messy information.
Names, goals, urgency, and business context are usually buried in free-form messages. A person has to read everything, decide whether it matters, and determine who should respond.
A consistent first layer of judgment.
The agent applies the same qualification logic to every request, generates a useful summary, and hands the decision to the appropriate human owner with context intact.
From message to next move.
The agent removes first-pass interpretation work without pretending that every customer situation can be handled automatically.
Classifies intent
Recognizes whether the request is best suited to an AI agent, automation, custom software, or discovery.
Creates a concise brief
Turns an unstructured message into a summary that a busy operator can scan quickly.
Scores and prioritizes
Uses available context, urgency, and outcome signals to establish a response priority.
Recommends the next action
Prepares a practical response path while leaving the final decision with the team.